Privacy Policy

Last updated: February 2026

Who We Are

Sonas Pilates operates this website to manage classes bookings and intake forms.

What Data We Collect

  • Account information: Email address and password (encrypted)
  • Intake form responses: Information you provide to help us deliver services safely and appropriately
  • Booking records: Classes you book and attendance history
  • Communication logs: Records of emails we send you

Why We Collect This Data

  • Service preparation: To help us tailor classes to your needs
  • Schedule management: To manage bookings and capacity
  • Communication: To send booking confirmations, reminders, and important updates

Legal basis: Your explicit consent (given at registration and when submitting forms) and our legitimate interest in delivering our services.

How We Protect Your Data

  • Passwords are encrypted using industry-standard hashing
  • All data is transmitted over secure HTTPS connections
  • Access to sensitive information is restricted to authorised staff only
  • Regular backups are maintained securely

Who Can Access Your Data

  • Administrators: Can view submitted forms as needed to deliver services safely
  • You: Can view and update your own information at any time

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Your Rights

Under GDPR, you have the right to:

  • Access: View all data we hold about you
  • Rectification: Correct inaccurate information
  • Erasure: Delete your account and all associated data
  • Portability: Request a copy of your data
  • Withdraw consent: At any time, by deleting your account

To exercise these rights, visit your Account page or contact us directly.

Data Retention

We retain your data for as long as your account is active. When you delete your account, all your personal data (forms, bookings, email logs) is permanently removed from our systems.

Cookies

We use a single essential session cookie to keep you logged in. We do not use tracking cookies or analytics that identify individual users.

Contact

For questions about this policy or your data, please contact us through your usual communication channels with the studio.